Tianjin Aijiuku Recycling Technology Co., Ltd. (hereinafter referred to as "Machcycle," "we," "us," or "our"), the operator of the Machcycle mobile application (the "App") and website (https://www.machcycle.com), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using the Machcycle App, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the App.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Information You Provide Directly
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Account Information: When you register, we collect your email address and a password you create. Email registration is the sole method for creating an account.
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Inquiry Data: When you send an inquiry to a seller, we collect the content of your message and the product(s) you are inquiring about.
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Favorites & Watchlist: Products you save or bookmark are stored in association with your account to enable the favorites feature.
1.2 Information Collected Automatically
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Device Information: Device model, operating system version, unique device identifiers (e.g., Android ID), and mobile network information.
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Usage Data: Pages viewed, products browsed, search queries, time spent on the App, and interaction patterns. This data helps us improve the user experience and diagnose issues.
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Log Data: IP address, access times, and error logs for technical troubleshooting.
1.3 Information We Do NOT Collect
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Precise geolocation (GPS coordinates)
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Contacts or address book data
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Photos, videos, or media files from your device
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Biometric or health-related data
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Financial or payment information (all transactions occur off-platform)
2. How We Use Your Information
We use the collected information for the following purposes:
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Account Management: To create and maintain your user account, authenticate your identity, and provide customer support.
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Service Delivery: To display product listings, process search queries, save your favorites, and deliver inquiry messages to sellers.
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Communication: To send service-related notifications such as inquiry responses from sellers or important account updates.
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Improvement & Analytics: To analyze usage patterns, fix bugs, optimize App performance, and develop new features.
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Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:
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With Sellers on the Platform: When you send an inquiry about a product, your email address and message content are shared with the respective seller so they can respond to your inquiry.
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Service Providers: We may engage trusted third-party companies to perform services on our behalf (e.g., cloud hosting, analytics). These providers are contractually bound to safeguard your data and use it only for the services we request.
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Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests from public authorities.
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Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Data Retention
We retain your personal information only for as long as your account remains active or as necessary to provide you with our services. If you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, except where retention is required by law.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption of data in transit (HTTPS/TLS), secure server infrastructure, and access controls. However, no method of electronic storage or transmission is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
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Access: Request a copy of the personal data we hold about you.
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Correction: Request correction of inaccurate or incomplete data.
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Deletion: Request deletion of your account and associated personal data.
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Objection: Object to certain processing activities.
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Portability: Request transfer of your data to another service provider.
To exercise any of these rights, please contact us at info@machcycle.com. We will respond within 30 days.
7. Children's Privacy
Our App is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information immediately.
8. International Data Transfers
Your information may be transferred to and processed on servers located in the People's Republic of China. By using the App, you consent to such transfer and processing. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page and notify you through the App or via email for material changes. Your continued use of the App after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Data Protection Commitment
Machcycle values your privacy and is committed to handling your data transparently and securely. If you have any questions, please do not hesitate to reach out.